2018 Playback Library

Overview

2018 Playback Library

 To request any webinar playback recording, email Montana Townsend at mtownsend@westernbankers.com and use subject line “2018 Webinar Playback”. You may request as many playbacks as you would like. 

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Navigating the Storm: Disaster Contingency and Post-Event Strategies

Disasters in the U.S. in the last several years have affected thousands of homes and businesses, which brought challenges such as how to survive without electricity, water, sanitary services, natural gas or cable.  Banks throughout the U.S. have been faced with decisions, including when to reopen branches located in evacuation zones, and disaster contingency plans have been tested as never before.

In this session, learn helpful tips for updating disaster contingency plans based on lessons learned from recent disasters, including the importance of considering customer outreach, employee safety and communication, alternative work location strategies, and regulatory notification processes. Consider the implications of a widespread disaster and the potential impact on employee absenteeism, health and safety issues, and the potential impacts to your facilities and ability to serve both existing and potential clients.

To request a playback, email Montana Townsend at mtownsend@westernbankers.com

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Preparing for the 2019 Proxy Season

It’s time for public companies to prepare for the 2019 proxy season. For those banks that are not public now but are considering going public in the future, gain a better understanding of how to prepare for this process.

In this webinar, learn how to file the required SEC filings and address shareholders’ and advisory firms’ concerns. Get the latest information about SEC requirements, shareholder advisory firm scorecards and standards, and investor expectations.

To request a playback, email Montana Townsend at mtownsend@westerbankers.com

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Recognizing Toxic Culture & Creating Change

Throughout the financial services industry, there is growing awareness that culture is critical to the customer experience and organizational achievement; yet bankers don’t have to look far to see examples of how a toxic culture can diminish productivity, disturb customers, and derail success. At a time when staff roles are evolving, senior talent is leaving, and workforce requirements are changing, a vibrant culture doesn’t happen without effort. This WiBinar will share the practical, everyday practices that bank leaders can utilize to avoid workplace toxicity and create a team that can adapt to change.

To request a playback, email Montana Townsend at mtownsend@westernbankers.com

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California’s New Consumer Privacy Act and Its National Effect

The California Legislature passed a comprehensive privacy measure known as the California Consumer Privacy Act of 2018. This act establishes rights for consumers relative to knowing the personal information a business collects on them, grants a right to delete their personal information, dictates whether a business can sell their personal information, and prohibits discrimination in the offering and pricing of services based on the consumer’s exercising their rights. In this session, the act will be discussed, including its effect on the banking industry nationwide. Join us for this important webinar and learn about the requirements of the act and areas in which banks will need to comply.

To request a playback, email Montana Townsend at mtownsend@westernbankers.com

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HMDA Data Integrity – Leveraging Technology to Ensure Your HMDA Data Is Accurate

Ensuring the accuracy of the Home Mortgage Disclosure Act (HMDA) data has always been a challenge. Regulators expect HMDA data to be accurate by using a system of policies, procedures, training, and ongoing monitoring. Leveraging technology to perform ongoing periodic reviews of HMDA data can help manage that risk and help ensure accuracy. Assuring HMDA data integrity, whether manually or through systemic testing should be an integral part of the ongoing monitoring process. This webinar will focus on ways to effectively review and ensure the accuracy of an organization’s HMDA data and avoid regulatory issues and resubmissions.

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IRA Beneficiary Distributions — Part 2

Organizations that frequently deal with beneficiary death claims may wonder how to resolve some of their more complex beneficiary issues. This session is part two of a two-part comprehensive course that covers in-depth aspects of traditional and Roth IRA beneficiary options. Attendees will delve into the advanced aspects of traditional and Roth IRA beneficiary options, including beneficiary disclaimers, reporting issues, and compliance concerns.

To request a playback, email Montana Townsend at mtownsend@westernbankers.com

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Customer Due Diligence for Beneficial Owners

Explore the topic of customer due diligence requirements for financial institutions as they apply to beneficial owners. In addition to the customer due diligence requirement, this webinar also addresses the FAQs issued by FinCEN related to compliance. As the added fifth requirement for an institution’s AML program, knowledge of these rules will be essential to the successful implementation and maintenance of an AML/BSA program and understanding the impacts to an organization.

To request a playback, email Montana Townsend at mtownsend@westernbankers.com

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IRA Beneficiary Distributions — Two Part Series

With more baby boomers entering retirement, are financial organizations ready to handle complex beneficiary issues? Many IRA administrators find it difficult to understand the options that are available to IRA beneficiaries. This two-part series explores beneficiary election deadlines, distribution rules, and restrictions. Additionally, attendees will delve into advanced aspects of traditional and Roth IRA beneficiary options.

Part 1-November 29, 2018, 11:00 AM – 12:00 PM
Part 2-December 6, 2018, 11:00 AM – 12:00 PM

To request a playback, email Montana Townsend at mtownsend@westernbankers.com

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IRA Beneficiary Distributions — Part 1

With more baby boomers entering retirement, are financial organizations ready to handle complex beneficiary issues? Many IRA administrators find it difficult to understand the options that are available to IRA beneficiaries. This session is part one of a two-part comprehensive course that covers in-depth aspects of traditional and Roth IRA beneficiary options.

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Overdraft Programs – Compliance Best Practices

Maintaining a compliant overdraft program is challenging given the multiple regulations that apply and the lack of specific guidance by regulators. Overdraft programs continue to be an area of regulatory scrutiny, so a strong program is critical to avoid criticism. Attendees of this webinar will learn the regulatory requirements relating to overdraft programs as well as regulatory guidance and best practices.  

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To Bank or Not to Bank: Compliance Considerations When Deciding Whether to Serve the Cannabis Industry

To date, more than 30 U.S. states have legalized marijuana for either medical or recreational use; however, cultivation, possession, and the sale of marijuana remains illegal on a federal level.. In this session, learn about the history of regulatory guidance around the cannabis industry, the recent rescission of the “Cole Memorandum,” and the implications of this action by the current administration on the banking industry. Explore the decision-making structure surrounding policies unique to each institution.

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Let’s Talk Trends: What’s Going On in Community Banking in 2018 That You Should Know

With all of the trends going on in the industry, it’s very difficult for bank leadership to stay abreast of the various areas capable of impacting a bank. In this session, explore widely-discussed topics in community banking, and identify interesting issues coming down the pipeline. Learn what’s to come in the areas of compliance, talent retention, and much more. Take advantage of this thought-provoking webinar by learning how to prepare for anticipated changes.

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Cybersecurity Readiness: What Every Bank Needs to Know

For most banks today, it’s a matter of when – not if – a data breach will occur. In the arms race against cybercriminals, these attacks have only increased in frequency and sophistication. In this webinar, learn some of the top threats banks face, the most common mistakes companies make in the face of those threats, and the legal minefield that awaits after an incident occurs. Join the conversation focused on  this important topic which  is top-of-mind for executives, security professionals, and consumers alike.

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CFPB Enforcement Action Trends & Predictions

Since its creation, the CFPB has been one of the most active and controversial federal regulatory agencies.  Although the agency’s enforcement and rulemaking activity has slowed over the last two years, following President Trump’s appointment of Mick Mulvaney as the agency’s director, the agency is still on the forefront of many initiatives. In this webinar, attendees will learn about the current political landscape of the CFPB, recent enforcement and rulemaking activity, and predictions about where the agency may be heading going into the 2018 midterm elections and beyond. 

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Business Law and Lender Liability Basics

Efficient business practices mandate an appreciation for the basics framework of business law, and an overview of the concept of lender liability. This webinar covers how the legal system can help/harm the banker – including how to avoid a lawsuit due to lender liability through maintaining both ethical behavior and effective negotiations. A review of the stages of litigation, alternatives to litigation including arbitration and mediation, and the borrower’s business structure (from a legal perspective), will be displayed. The webinar will also cover the nature and characteristics of contracts (the promissory note), problem loan situations, and collection efforts. 

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Bank Compensation Trends

Get ready to discuss executive compensation trends and regulatory issues with employees and board of directors. In this webinar, learn the latest on these trends, director pay, and regulatory issues. Get an inside look into what banks need to be thinking about in 2019 to remain competitive and to attract and retain key talent.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Legal Developments in Payments and Fintech

Learn what recent regulatory and other legal developments mean for the payments industry. In this webinar, understand how new federal regulators are changing the dialogue around payments, explore developments in the payment card business, and see how fintech players are changing the way banks think about payments. Develop an understanding of why these changes are important. 

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Electronic Payments Best Practices

Both emerging technology and legacy electronic payment systems are subject to the overlapping requirements of both the NACHA Operating Rules & Guidelines and the Electronic Fund Transfer Act. In this webinar, get an overview of the players and mechanics of the ACH payment rails and applicable rules and laws; then, examine best practices for compliance with these rules.

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Blockchain Industry and the Banking Industry

Over the past several years, distributed ledger technology also known as blockchain – has become a significant presence in the financial industry due to its potential to mitigate a number of issues such as reducing operational costs and shortening settlement time.

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Directors’ Role in Credit Risk Management

Understanding the definition of credit risk and the directors’ role in risk management is fundamental to any bank, regardless of asset size. In this WiBinar, the discussion will cover those elements and also include the importance of a strong credit culture in managing credit risk, and how it can be effectively implemented and maintained by the board of directors.


To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Performance Management Systems and Incentive Plans

As salary increase budgets remain tight, banks are continuing to refine their performance evaluation processes to ensure high performers are rewarded and retained. Learn how to train managers in the identification of key accountabilities and competencies for positions they supervise. Review common performance evaluation rating errors and access tools to make the evaluation process more effective and easier to administer.
 

To request playback, email Montana Townsend at mtownsend@westernbankers.com​

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Design Thinking for a Delightful Banking Experience

Fintech startups, alternative lenders, and evolving customer expectations are forcing banks to change the way they develop new products and services, requiring banks to incorporate “design thinking.” Learn proven business management strategies to foster creativity and innovation, develop products that meet the users’ needs, and create an experience that delights the customer and the employee.

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Save the Relationship on Turndown and Ask-Out Credits

In this webinar, learn how a bank that has a commercial turndown or ask-out credit can start or maintain a deposit relationship and eventually provide financing upon the credits improvement position. Depository relations are important to a bank as they plant the seeds for a commercial lending relationship down the road when things improve.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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No More Theory: Let’s Talk About Calculating CECL at a Community Bank

With the implementation of CECL nearing, attendees will review practical examples of how community banks can address this complex standard. Learn the tools to simplify the CECL process and how, for non-complex banks, the standard can be relatively straightforward and doesn’t have to cost a significant amount of money.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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ALM Best Practices

Asset liability management has evolved over the last 30 years into a strategic, decision-making framework used to effectively manage balance sheet risks and expected returns. Financial institutions and regulators both continue to focus on the role of sound asset liability management practices as a way to maintain balance sheet strength and financial flexibility. In this WiBinar, take a deeper dive into the current challenges of ALM and gain insights needed to effectively manage banks.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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IRA Excess Contributions & Recharacterizations

Being able to handle recharacterizations and excess contributions with confidence is fundamental to the management of retirement accounts. In this WiBinar, access valuable information regarding recharacterizations and excess contributions, including deadlines, calculating net income attributable (NIA), and reporting. Attendees will learn how to document the removal of an excess contribution correctly and how to complete a recharacterization.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Fair Lending for Commercial Lenders

For commercial lending, the institution’s viewpoint on fair lending needs to align with how the commercial environment operates, which is not the same as that of retail lending. In this WiBinar, lenders will learn the steps to take to understand and mitigate risk.

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Economic & Capital Market Update

With so much headline noise, understanding what’s going on in the global economy and financial markets and how it affects individual banks is as challenging as ever. In this WiBinar, current market conditions will be analyzed and an explanation of what headlines really mean for the industry will be discussed. Interpreting the changing market conditions and future outlooks can help institutions to make decisions affecting long term financial strategies.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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How to Develop a Strong Credit Culture

Credit culture plays a  vital role in successful credit risk management. In this WiBinar, the critical elements of credit culture will be identified, including key credit discipline tools and the four types of credit cultures. Attendees will learn to evaluate these essentials in terms of their impact on credit risk management and moving towards a stronger credit culture.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Faster & Easier Banking

With the advent of digitization, many industries are being transformed – banking included.  Customers are now coming to expect a faster and easier experience from their banking services.  This webinar will define what faster and easier banking is, explore why faster and easier is essential to future success and will quantify the many advantages of being faster and easier offers for both the institution and the customer.  

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The Basics of Commercial Lending

This WiBinar will introduce participants to the entire process involved in commercial lending. The presentation will cover topics such as investigating a new borrower, the basics of credit analysis, managing a loan after approval, basic documents, and identifying why borrowers need money, and how to structure loans to match their needs.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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The Military Lending Act

The Department of Defense (DOD) updated rules associated with the Military Lending Act (MLA) on July 22, 2015, with crucial compliance deadlines effective October 3, 2016 and October 3, 2017. Both the MLA and SCRA extend relief to active duty military members and their families.

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Analyzing Funding Options

As bank loan growth continues to outpace growth in deposits, management teams are sharpening focus on sources of funding. In this WiBinar, analyze various funding options and highlight how to identify the most appropriate sources based on the bank’s balance sheet and goals.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Driving Engagement in Business Units

Employee engagement drives performance, employee safety, customer service, and retention. However, engagement statistics suggest less than one-third of employees are engaged at work; this suggests organizations and groups can become more effective by developing a culture that motivates employees to work towards organizational success.

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IRA Reporting

IRA reporting requirements constantly change, which is why financial organizations must stay up-to-date on the latest reporting issues. This WiBinar provides a current, in-depth review of IRA reporting requirements including required minimum distribution statements, fair market value statements, account statements, and Forms 1099-R and 5498.

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Best Practices for Board & Management ALCO

A lender’s asset liability committee is a critical component within the institution’s risk management structure. In this WiBinar, take a deeper dive into the current challenges of effective ALCO management and learn new ways to restructure meetings to make sure the balance sheet is positioned for the coming financial landscape.

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How to Maintain a Competitive Edge: The Importance of Integrating Stress Testing, Strategic Planning, CECL and M&A

With the many challenges facing community banks today, the time to get ready for the current expected credit loss model (CECL) is now. The driving issues – loans and deposits – warrant an analytical approach that is not only capable of recognizing, but also capitalizing on a rapidly changing banking environment.

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Development and Project Management

Project management is an often overlooked IT area, but it is one of the audit scope areas that often have the most expectations. In addition, smaller organizations often misclassify operational tasks as projects, which can result in resource misallocation. This WiBinar will explain the difference between projects and operations, as well as key controls regulators expect for project management and development, common findings, and best practice suggestions.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Identity Theft Red Flags

Astonishingly, 16.7 million US consumers were victims of identity theft as of 2017, a rise of 8% from the previous year. In this WiBinar, discover how to identify red flags using an ID theft/red flags program and risk assessment.

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How to Deal: New Beneficial Ownership Rule

With the new beneficial ownership rule, being on top of the changes to the rule can become burdensome and confusing, and bankers need an efficient way to deal with these continuously changing regulations.

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Identifying, Retaining, & Engaging Your Bank’s Best Customers

Not all customers are created equal! An effective and efficient business strategy focuses on a bank’s best customers, the ones who yield the highest long-term profits. In this session, review why this is a winning strategy and uncover the process of identifying those best customers. Attendees will learn how to effectively retain and engage their best customers with predictive analytics, and become better equipped to focus on the right customers with the right message at the right time.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Appraisal Management Basics for Bankers

Regulations, including those for appraisals, are always evolving. In this WiBinar, learn about basic appraisal management requirements, when an appraisal is required, and regulatory expectations.

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Rising Rates and Institutional Deposit Volatility

With continued economic optimism and an active Fed policy, bankers are in the midst of an environment not seen for a decade. Two years into a tightening monetary policy, there is a transparent agenda of planned Fed increases occurring at an accelerated pace. As the intervals of Fed movements begin to increase, the greater the pressure on institutional depositors to seek higher-yielding short-term investment options. 

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The How & Why of Valuing Non-Maturity Deposits

Given how the last decade’s interest rate environment has disguised potential rate exposure, it is critical that banks maintain a strong and effective ALM framework and IRR management program. Robust analysis and measurement of IRR underscore these programs and require accurate data, reliable assumptions, and a dynamic process that involves constant testing and model enhancement. 

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Transfers & Rollovers

Retirement plan portability can be confusing, not only for IRA owners and plan participants, but for financial organization personnel. The differences between rollovers and transfers and direct and indirect rollovers are just a few of the topics that will be discussed during this session. This WiBinar also touches on designated Roth account assets.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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How to Lead up in a Top-Down Industry

Leading up can be one of the greatest challenges young leaders face, but it offers enormous opportunity to add value to the bank and enhance one’s career. In this WiBinar, learn how to lead up in an industry that has historically deployed a top-down approach to management.

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Pipeline Builder Series: Creating Quality Warm Introductions

The bulk of lenders and relationship managers today get much their deal flow through referrals from traditional COIs such as brokers, CPAs, and customers. Almost every banker in every market has used this approach to generate new business over the past three decades.

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How to Fix Policies & Procedures to Reduce Exceptions, Increase Efficiency, and Achieve a True Universal Banker Model

Unclear, out-of-date, and hard to find policies and procedures are a driving cause of exceptions, risk, and inefficiency at banks today. Register to learn current insights, key trends, and best practices for fixing bank policies and procedures – and their lasting impacts – to achieve a true universal banker model. Throwing money at technology will only get a bank halfway there; learn the hidden secret to fixing the problem once and for all.

To request playback, email Montana Townsend at mtownsend@westernbankers.com​

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Secondary Repayment Sources Series – Part 2

While cash flow will almost always be the primary source of repayment, carefully analyzing the collateral of a borrower and the assets they pledge as an alternate repayment source for the loan is equally important.

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What Customers Want – And How to Deliver It

What did more than 2,000 Americans say about omnichannel expectations, payment alternatives, and banking preferences? In this WiBinar, dig into the data from a recent CSI/Harris Poll survey that asked customers about the services and offerings they want from their financial institution. Explore the eight major survey questions, examining responses by age, income and education level.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Commercial Loan Documentation Basics

This WiBinar will examine the basic documents involved in the commercial loan process and the key elements contained in these documents. Develop an understanding of the standard process for documenting unsecured and secured loans. Along with the basic documents prepared by the lender, the presentation will cover documentation obtained from the borrower to establish their identity and authority applied.

To request playback, email Montana Townsend at mtownsend@westernbankers.com​

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Current Regulatory Hot Spots

Regulators have shifting areas of emphasis and evolving expectations as to how banks address risk management challenges and implement best practices. In this WiBinar, identify areas of examination criticism based on a review of Safety & Soundness and Compliance Examination reports, and augment that with how to address current regulatory “hot spots.”

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Secondary Repayment Sources Series – (Full Two-Part Series)

While cash flow will almost always be the primary source of repayment, carefully analyzing the collateral of a borrower and the assets they pledge as an alternate repayment source for the loan is equally important.

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Understanding and Controlling UDAAP Compliance Risk

Understanding and assessing UDAAP risk can be a challenge for any compliance management program. Attendees will benefit from gaining an overview of UDAAP, key steps in developing a UDAAP risk assessment, and helping operational staff understand UDAAP.

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Introduction to HSAs

Learn how to manage the bank’s HSA program more effectively. In the WiBinar, explore the fundamentals of HSAs and basic HSA compliance rules. This course also reviews HSA benefits, documentation and reporting requirements, contribution rules and limits, eligibility requirements, portability rules, and the difference between qualified and nonqualified distributions.

To request playback, email Montana Townsend at mtownsend@westernbankers.com​

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CECL Simplified: All of the Method, None of the Madness

Community bank executives need confidence in meeting CECL compliance requirements within the scope of their resources. This WiBinar will provide workable solutions for community banks on compliance issues that align with the complex new accounting requirements and that fit the resources and capabilities of most banks.

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Seven Secrets of Consistently High-Performing Financial Institutions

To achieve and maintain a high performance rating, institutions must have an above average efficiency ratio. This WiBinar features the seven key attributes driving consistent high performance, noting that above average operating efficiency plays a critical role. Learn about the characteristics and operating approaches of highly-efficient financial institutions and the inter-relationships between high income and low costs.

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Fintech: Friend or Foe

In an environment with compressed margins and changing demographics, are rapidly changing financial technologies, or fintech, an opportunity for community financial institutions or a threat? This WiBinar will present key examples of how fintech is disrupting the industry and the ultimate impact it may have.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Outsourcing to Increase Efficiencies

Today, banks are looking to increase efficiencies through outsourcing or leveraging technology to streamline processes and minimize the need for additional staff; however, such goals can only be achieved if sufficient due diligence is done before the contract is signed.

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Creating the Bank’s Risk Appetite for Success

Boards and management are consistently challenged with questions such as: what goes into a risk appetite statement, how to decide how much risk the bank is willing to accept and where, and how to achieve strategic objectives and initiatives within acceptable risk parameters.

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Achieving Card Portfolio Growth

To create new revenue streams for their institutions, bankers must learn how to leverage data and develop strategies to help grow payments portfolios, including ways to increase non-interest income associated with debit and credit card programs and build loyalty.

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Key Ratio Analysis

Ratios, ratios, and more ratios! Many financial professionals including bankers use financial ratios on a regular basis. But do they always use the same ratios and, more importantly, do they always interpret the ratios in the same manner? 

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TRID Compliance: Tricky Spots, Common Errors, & Recent Amendments

There are many lingering trouble spots in complying with the Integrated Disclosure Rule. This WiBinar will highlight the key provisions of the July 7, 2017 TRID Amendment and where the CFPB stopped short. The session will cover a concurrent proposed amendment issued in July 2017 and share some insight into how the regulators are approaching TRID in compliance exams.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Managing a Fixed-Income Portfolio

Managing a fixed-income bond portfolio is more than just picking a bond. Portfolio managers should rely on a thorough investment process that lays the foundation for generating superior risk-adjusted returns over a long-time horizon. This WiBinar will discuss the key components that make up a thoughtful investment process and decision-making framework.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Agencybusters: How Small Banks Build a Brand on a Small Budget

Having a marketing arm can be critical to a small bank in building brand awareness and driving acquisition. Some institutions are simply too small to have an in-house team for creative development and implementation. In this WiBinar, learn how outsourcing to the right partner (aka a small, full-service professional) can allow community banks to access outstanding creative and technology resources without the large ad agency or firm price.

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Development for Everyone

At many community banks, a majority of the training efforts go into branch and compliance training. What about the rest of the bank? It is possible to craft a bank-wide development program that is customized to the needs of the employees and results in formal development plans for all.

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Utilizing Cash Flow Projections

Bankers know that cash flow repays loans, but history doesn’t always repeat itself. Cash flow projections force borrowers to think about their futures, and it is reasonable to expect a borrower to prove that it can repay a proposed loan based on its projected cash flow.

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The Strategic Value of Data in the Data Age of Banking

Banks can utilize data to stay ahead of the competition, and in today’s environment, they are postured to do so better than ever before. This WiBinar will provide an eight-point list for how financial institutions can take advantage of the data they already have, specifically for security, top-line growth, financial wellness, brand building, effective marketing, competitive advantage, analytics, and technology adoption.

To request playback, email Montana Townsend at mtownsend@westernbankers.com​

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Outsourcing to Increase Efficiencies

Today, banks are looking to increase efficiencies through outsourcing or leveraging technology to streamline processes and minimize the need for additional staff; however, such goals can only be achieved if sufficient due diligence is done before the contract is signed. In the WiBinar, learn how to increase the likelihood for successful outcomes by implementing strategies to determine business requirements, leverage product demonstrations to identify potential risks, bring internal partners to the table to identify technical dependencies or solutions that may already exist, successfully navigate vendor contract negotiations, conduct proper due diligence to assess whether the solution will deliver on its promise, and determine metrics for success.

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IRA Required Minimum Distributions

Required minimum distributions (RMDs) make up a large part of a bank’s IRA services and will continue to increase as baby boomers age. This WiBinar discusses all RMD rules including calculations, excess accumulations, and reporting, along with valuable new guidance.

To request playback, email Montana Townsend at mtownsend@westernbankers.com​

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Third-Party Security & Related Privacy Risk

Today, third-parties play a vital role in the banking industry. Banks partner with them, rely on them and therefore must manage the relationship with responsibility and accountability to protect customers. This WiBinar will look at third-party guidance and discuss how best to conduct due diligence and oversight of critical third-party relationships.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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Eight Habits of Effective Credit Administration

Bankers can suddenly find themselves in a senior credit administration position due to required personnel changes as a result of frequent credit losses. Additionally, banks’ credit administration can sometimes seem disconnected, unorganized, and lack effective management oversight. 

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Community Banks: Turning ACH from Copper to Gold

Banks have been offering ACH access for decades; however, the lack of payments and compliance technology innovation has continued to keep ACH prices at undesirably low levels. The multi-trillion dollar B2B marketplace has been desperately seeking answers to the pain points related to invoice requests, payments, and controls.

Post Chris Province

Red Flags in Tax Return Analysis

With the ever-increasing complexity in of tax law changes, it is important to be able to identify red flags when analyzing tax returns. This WiBinar is a “must-attend” course for bankers that look at various tax returns to help them make a better, well-informed loan decision. Improve analysis techniques and discover how certain tell-tale signs can impact both the bank and the borrower’s creditworthiness.

To request the playback for this webinar, email Montana Townsend at mtownsend@westernbankers.com

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Effective Methods for Performing ACH, Wire, & RDC Audits

 

During this WiBinar, discuss essential controls testing in Remote Deposit Capture, ACH, and Wire Transfers, and review various elements to audit using the FFIEC IT booklets and guidance, NACHA Rulebook, FRB Operating Circular, FedLine documentations, and Reg E fundamentals related to this area. Engage in a comprehensive review of policy, risk assessment methodology, key customer agreement clauses, recordkeeping requirements, reconciliation and accounting, and other critical areas of monitoring and control.

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Making the Shift to Digital Marketing

The marketing landscape is shifting to digital at a rapid rate, meaning it is now more crucial than ever for financial institutions to be present on all platforms customers use to shop for products & and services. The average person now spends more time online than with TV and all other media combined. This WiBinar will bring together all the components of a successful digital strategy to illustrate how to determine ROI through key performance metrics and how to use those findings to improve future campaigns.

To request playback, email Montana Townsend at mtownsend@westernbankers.com

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2018 IRA Legislative Update

Legislation and guidance that affects IRAs is constantly evolving. This WiBinar will provide an overview of what has changed in the IRA world over the past year and will bring attendees up to date on recent legislation, reporting guidance, and related pronouncements.

To request playback, email Montana Townsend at mtownsend@westernbankers.com